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Agent Widget

Appearance English ▾

Customize widget appearance. Changes preview live on the right and only persist when you save.

Unsaved changes

Identity

Logo, brand color, and naming. The visual core of your widget.

Format:JPG
Source:263 × 92
PNG with transparent background or SVG. Trim whitespace flush to artwork edges. JPEGs not accepted.
px
Default 44px works for most horizontal lockups. Bump to 60–80px for vertical or stacked logos.

Master rounding applied to the launcher pills, slide-in pill, and chat surface so they all match.

07142128
7px

Adds visual lift around the chat panel, launcher pill, and embeddable elements. Pick one style and tune intensity.

SubtleStandardStrong
65%

A weather overlay applied to the chat surface. Pick a style that matches your resort's brand voice. Tune density and behavior below.

Enable snowfall
Master switch. Turn off to remove all weather effects from the chat surface.
FlurrySteadyWhiteout
90

Number of flakes rendered. Higher values increase visual density.

Show on mobile
Renders the overlay on phones. Disable to save battery on guest devices.
Pause when idle
Stops the animation after 60 seconds of no chat activity. Resumes when the guest interacts.
Respect reduced-motion preference
Required for accessibility. Falls back to a static dusting when the guest's OS has Reduce Motion enabled.
Drives the launcher, send button, user bubbles, and all branded accents. Foreground text auto-adjusts for contrast.
Background of the chat header bar across all panel layouts. Default white keeps the resort logo legible.

Launcher

Choose the bubble style and what it shows when collapsed.

Live agent indicator
Lights up the human avatar with green ring + "Agent online" microlabel.
Weather readout
Sun icon + current temperature, pulled from your Mountain Data tab.
"Need help?" CTA
Adds an explicit invitation row at the bottom of the pill.
The clickable phrase shown on the launcher pill. Keep it short — 24 characters max.
10/24

Typography

Pick the fonts that match your resort's brand. Body font is used for messages, UI, and chips. Display font is used for the welcome line and headings inside the chat.

Tap a preset to set both fonts at once. You can fine-tune below.

Used for chat messages, UI text, buttons, and chips.

Used for the welcome line and headings inside the chat surface.

Scales all text proportionally without breaking layout. Affects messages, welcome line, conditions table, and chips together.

Standard

Panel layout

How the chat surface appears when a guest opens it.

Blurred background
Blurs the partner's site behind the chat. Most visible on Middle and Full Panel layouts.

Behavior

Notification and interaction defaults.

Enable sound notifications
Play a soft tone when a new message arrives.
Show pop-up message preview
Show a preview bubble of the most recent agent message.
Ask for rating after conversation ends
Prompt for a 1–5 star rating when the chat closes.
Disable text input (for all languages)
Restrict guests to suggested replies only — no free typing.

Embeddable Search

Standalone components partners drop into their own website. Each is its own div tag in the install snippet — they can be placed independently.

A text input that routes guests into the chat. Drop into your hero, masthead, or any prominent location.

Pill
Show inline magnifying glass icon
Adds a small glass icon inside the search bar, on the right edge.
Live preview
Install snippet <div data-gsb-search></div>

Standalone search button

A magnifying glass button that opens chat. Drop into your top nav, sidebar, or anywhere you need a compact entry point.

44px
If filled, the button widens to fit the text alongside the icon (becomes a pill regardless of shape selection).
Live preview
Install snippet <div data-gsb-search-button></div>

Greeting message popup

The proactive greeting bubble that appears alongside the launcher.

Existing greeting popup settings (popup logo, size, alignment, position, spacing) preserved as in current production. Detailed UI omitted in this prototype to keep focus on the redesigned controls.